Frequently Asked Questions

 

What is your returns & Shipping policy?


Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@mricebucket.com and send your item to: 345 Sandford Street New Brunswick New Jersey United States 08901.

 

Shipping
Our products are shipped within 24 Hours using the following carriers:  FedEx,  UPS . To return your product, you should mail your product to:345 Sandford Street, New Brunswick New Jersey United States 08901. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

How do I track my order?

 

We will provide you with email a tracking number for the shipment.

 

 

How can I contact your couriers?

 

We will provide you a courier information.

 

What are your delivery options?

 

Shipping times will vary depending on your location. The majority of the Pacific Northwest will receive their order in 5 business days,

The most of the Pacific Southwest will receive their order in 5 business days.

The Midwest in 3-4 business days, and the Eastern Seaboard in 2-3 business days.

States such as PA, NJ, NY and DE , Ground shipping usssualy takes between 1-2 business days. 

 

Do you provide International delivery?
 

No we don't ship International Adresses.

 

HELP & INFO

 

Tel:  732-545-0420

Fax: 732-846-3383

Email:Sales@mricebucket.com

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© 2015 by Mr. Ice Bucket LLC